“We scale catching fraudsters”
Fraud&Risk is the Fraud Excellence Center of Bol.com, delivering generic fraud prevention and detection solutions and fraud scores to help business owners make the right decisions within their risk appetite, including building KYP capabilities and using AI opportunities to scale.
Assignment/challenges
- How can we scale Fraud prevention and detection, without linear growth in people?
- What kind of leaders do we need?
Results
- Clear North Star and Strategy accepted and acted upon
- Product and team setup clear, now it needs staffing
- Day to day Co-leadership Fraud&Risk (~30 FTE), including tough personnel decisions
- Part of FinTech Leadership co-creating vision and strategy for FinTech within Bol.com
Recommendations
Menno Verschuren, Head of FinTech
